Things Shopify Store Owners Need To Know About SMS Marketing

Marketers understand why it’s critical to target customers with the right message at the right time.

For product marketers and eCommerce managers, SMS is an increasingly essential part of multi-channel marketing —,, especially with a mobile-first online retail market.

In this article, we’ll summarize 6 benefits you may not know about SMS marketing for Shopify. We’ll also outline how to use SMS effectively for better lead acquisition, closing rates, and customer loyalty for your Shopify or Shopify Plus store.

Things Shopify Store Owners Need To Know About SMS Marketing

1) SMS is one of the most immediate channels available

SMS marketing is perhaps the most direct route to customers when it comes to D2C marketing. With a 98% open rate and a 5x click rate compared to other channels (such as email marketing), SMS is a more casual and less threatening channel for customers.

Not only do standalone SMS marketing campaigns have a high success rate and proven ROI for Shopify merchants, but they also enhance and support other marketing channels like email and social marketing. As mobile shopping activity continues to rise, shoppers expect to receive offers, discounts, consultations, and other promos through mobile messaging.

2) SMS can help you recover lost sales

Merchants not utilizing SMS as part of a mobile marketing strategy are missing out on building direct relationships with customers. As a result, this could mean sacrificing sales.

Littledata found that, on average, nearly 60% of mobile shoppers abandon their carts before completing checkout.

Many of these incomplete checkouts may be due to unanswered questions. And while automated messaging may not solve these barriers to purchase, it can certainly reengage shoppers through incentives or simple reminders to complete their checkout.

3) SMS helps you better understand your customers

You can learn more about the purchasing behavior of your customers by studying back-and-forth conversations.

For example, Wigzo is a performance SMS marketing solution that offers a dashboard showing customer conversions from which merchants can track trends, like commonly asked questions or concerns preventing them from purchasing.

This type of insight helps merchants understand the customer journey (and blockers) their customers face, which can lead to better Shopify conversion rates.

4) SMS will increase customer engagement

SMS marketing can help you directly build 1:1 relationships and trust with your customers.

Shoppers appreciate messages that make them feel valued or special, especially when messages include personalized responses from real humans that solves their barrier to purchase.

Whether shoppers are casually browsing before a first-time purchase or they are returning for a repeat purchase, shoppers are more likely to buy when they experience a level of brand trust.

5) Full-service SMS marketing for Shopify merchants

By combining AI with the world’s best live agents, the company has created the most personal marketing channel ever. The platform drives up to 20% increases sales for Shopify stores by answering questions, providing suggestions, offering deals, and up-selling.

Conclusion

SMS marketing is becoming an increasingly essential channel as a direct line of communication to get in front of shoppers, recover lost sales, understand customers, and increase customer engagement.

SMS can be used as part of a multi-channel strategy for engaging with customers at each stage of the customer funnel to help increase conversions and ROI for your Shopify store.

Everything You Need to Know About eCommerce SMS Marketing

23 billion text messages are sent every single day. Those are some pretty staggering numbers and shows just how much people love using this medium for communication.

Although not everyone in the world has a smartphone with Internet access, five billion people can use SMS messaging. And it’s this sheer scope along with the frequency in which people use texting that makes it so potent from a marketing standpoint.

If you know what you’re doing, you can effectively leverage eCommerce SMS marketing to connect with shoppers, generate high-quality leads, and rev up your sales.

eCommerce SMS Marketing Strategies

Now that you’ve got an idea of how receptive most people are to this medium and why it works, let’s examine some specific eCommerce SMS marketing strategies you can use to get the most from your campaign.

1. Offer a Coupon or Perk for Opting In

Research has found that eight million US adults redeemed online coupons in 2016, but that number is predicted to spike to around145.3 million by 2021. Moreover, people are especially receptive to SMS-delivered coupons, with shoppers redeeming them 10 times more than other types of coupons.

So it’s likely something that a large number of your shoppers will be interested in. It’s just a matter of giving them the right offer.

International discount footwear brand Payless ShoeSource gives shoppers 20 percent off on their next purchase by opting in.

sms-marketing-example

That’s a pretty good deal and should motivate plenty of people to sign up. And it kills two birds with one stone because shoppers are more likely to complete a sale and become paying customers. Or if you don’t want to go the coupon route, you can offer some other type of perk instead.

2. Make it Easy to Opt-Out

Also, like with email marketing, it’s important that SMS recipients can opt-out in one simple step. Otherwise, it’s going to create friction and can potentially sour relationships you’ve built. This starts by clearly explaining how to stop texts in your initial offer.

Here’s a good example from clothing, home and kitchen store Kohl’s.

kohls-sms-marketing

All a shopper has to do is type “STOP” to cancel, and they’ll no longer receive more texts. Besides that, it’s usually a good move to include opt-out information with every single text you send.

3. Keep Messages Brief

Like I mentioned earlier, a big part of the appeal of SMS marketing is that it concisely highlights the value proposition of an offer while taking up minimal space.

People enjoy it because they can instantly see what an offer entails at a glance without sifting through a lot of content. So you definitely want to be cognizant of how long your messages are and keep striving to make them as succinct as possible.

Macrobox Meals, a brand that specializes in healthy premade meals does a great job of this here where they confirm that a customer’s order has been successfully delivered.

macromeals-sms-marketing

There’s no droning on, and they get straight to the point.

5 SMS Marketing Ideas to Generate More Sales

SMS marketing is a great way to engage with customers—especially when 95% of adults in the US own a mobile phone.

Not convinced? Consider these SMS statistics:

82% of people keep notifications turned on for SMS messages
95% of texts from businesses are read within 3 minutes of being sent
The average response time for a text message is 6,000% (60X) faster than email
The average SMS campaign conversion rate is 45%

But once you’ve got the phone number of your target customer and they’ve opted-in to hear from you, what do you send to them?

You don’t want to dive into their notifications just for the sake of it. You need to constantly deliver value, and give them a reason to engage with you.

SMS Marketing Ideas to Generate More Sales

1. Give customers exclusive SMS-only offers.

Do you get frustrated when you see incredible deals—only to find they’re limited to new customers? You’re not alone.

So offer exclusive discounts and promotions to past and current customers through text. For example

“Get 10% off when you show this text”
“Use the code ‘SMS’ at checkout for a free upgrade”
“SMS exclusive: Save $10 when you shop this weekend via this link! bitly.com/exclusive”

92% of shoppers use a discount code at some point during the year, so these SMS exclusives give people a reason to stay on your subscriber list (and to purchase again).

2. Run competitions.

We all want a chance to win something, which is why you can get your SMS audience engaged by running competitions through your text messaging strategy.

Even messages as simple as these can help you skyrocket engagement rates:

“Reply WIN to be entered into a chance to win a year’s supply of XYZ”
“Want to win a free product? Text ENTER to 582-045-3850 to enter our competition. – CompanyYouLove”

Or you could take it a step further and partner with another company to run a joint SMS competition. For example: If you’re an accounting firm, partner with a receipt management company, and run competitions with one text that says:

“Reply with WIN to get one years’ free consultancy, PLUS lifetime access to BRAND’s software!”

These joint competitions are a win-win for everyone involved. Not only can you borrow each others’ audiences (especially if you send the same text to both lists), but you’ll improve overall engagement rates when customers enter to win.

3. Notify audiences about upcoming sales.

If you’re planning a flash sale, tell your SMS audience before it happens. That way, they can make sure they’re around to purchase during the sale period.

Examples:

“Flash sale starts Monday at 2pm CST. Don’t miss out!”
“QUICK! 50% off sale starts at 5pm tonight, ends at midnight PST. Use this link for your special discount: oursite.com/special”

Want to take it a step further? Attach an image or flyer in these messages to give your audience a glimpse of the items included in the sale.

You can also offer to remind your audience closer to the sale. For example:

“Our 50% off sitewide sale starts Monday at 3pm. Click here to be reminded! yoursite.com/link”

Add anyone who clicks the link to a segmented list, and send another reminder a few minutes before the sale starts.

4. Learn more about your customers with surveys.

You always want to learn more about your customers. Their information helps you build accurate buyer personas, find more people similar to them, and improve your product or service.

You can use text surveys to do that—especially when asking questions like:

“How would you rate us out of 10?”
“How likely are you to recommend us to a friend?” (Calculate your NPS with the responses)
“What could we improve?”
“Are you likely to buy from us again?”

Notice how those questions are short and to the point?

Don’t fall into the trap of overwhelming your list with tens of questions. The smaller the task you ask customers to do, the more likely they’ll be to do it.

5. Send personalized messages to specific shoppers.

Chances are, you’re sending product reminders to your customers via email or re-targeted advertising.

Why not do the same through text?

These SMS product reminders might be more effective because most people have their phone on them at all times—and more importantly, they check texts more than email.

Take a look at the products people have added to their online cart. (Or, if you’re selling services and have already spoken to the customer, head back to your CRM and find the services they expressed an interest in.)

These messages can normally be automated or triggered based on customer behavior. E.g.:

“Do you still need help with PAIN POINT? Solve it today by hiring one of our experts.”
“Still interested in our PRODUCT? Only 6 left. Get yours now: LINK”

Final Words

Are you ready to launch a text messaging campaign that engages, nurtures, and converts your ideal customers?

Say goodbye to scratching your head, thinking of things to send. With these SMS marketing ideas for eCommerce, you’ll have months’ worth of content to engage your customers throughout the sales funnel and beyond! Now you just need a way to send texts.

SMS Marketing for Retail – Boost Sales With Text Messaging

What is Retail Text Message Marketing, and How Can it Grow Your Business?

Operating any kind of retail business comes with its own set of challenges. How do you attract more customers, connect with them, and keep them coming back, all while turning a profit?

The solution is simple: text message marketing. By sending mobile coupons, text alerts, and SMS sweepstakes, you can increase customer loyalty, drive customer traffic on demand, and bring in more revenue.

It all begins with connecting your customers in the space where the point of sale begins. In this day and age, that space is on your cell phone. 77% of shoppers use a mobile device to search for products. By text enabling your business, and in turn your products, you take control by driving mobile searches up.

SMS marketing for retail can help grow your business in a number of convenient ways, including:

Improving customer experience with texting
Incorporating SMS into your social media strategy
Creating a mobile referral program
Encourage product reviews with SMS marketing

Uses of Retail SMS/Text Message Marketing

Retail businesses are in a great position to benefit from text message marketing. Teeming with visual aids, exclusive offers, and customer testimony, the retail industry is a playground for text marketing campaigns.

Here are just some of the ways you could begin utilizing SMS with your business.

1.Build a Customer Loyalty Program

Customer loyalty programs are simple to set up with SMS, and research shows that repeat customers spend 67% more than first-timers. Offer subscribers to your text club exclusive benefits such as flash sales, first access to new products, and members-only events. With custom fields, you can ensure that all your messages will be personalized helping each subscriber feel valued. This is essential given that 75% of consumers are more likely to buy from a retailer that recognizes them by name, recommends options based on past purchases, OR knows their purchase history.

2. Text Out Coupons

Everyone loves saving money. Sometimes the prospect of saving some money is just the push a customer needs to make a purchase. Especially when the item is more of a “want” than a “need”. Regardless, offering coupons via texting is a great way to connect customers with your marketing messages and ensure they’re being read. Texting does have a 98% open rate after all! And with MMS, you can even include rich media to showcase your products and entice customers further. 73% of consumers are more likely to purchase a product or service if they can watch a video explaining it beforehand.

3. Give Product Updates

Let customers know when their product is ready with customer text notifications. This can be used for in-store pickup or for online orders. Additionally, if customers need to set up an appointment to schedule a fitting, a demo, etc., you can send out links to do that saving both parties time!

4. Promote Events

A great way to get people to look at your products is to get them into your space (we know, that’s about as groundbreaking as florals for spring). However, this marketing tactic has several hidden benefits. As a retailer, you have one of the most coveted necessities for event planning: space! Partner with local restaurants or entertainment to draw people in and soak in the bonus publicity from your partnership. The best part? Sending invitations and reminders is easier than ever with texting. With link tracking, you can even monitor who is checking out the event and give them an extra nudge.

5. Create a Customer Service Program

More than half (54%) of retailers said the customer experience is their most important area of focus. By text enabling your business, you can advertise a text-for-help program where customers can ask you all their questions to be answered in real-time, all through their mobile device. Learn more about how digital customer service can work for your retail business.

5 Ways to Boost Sales Through Marketing Automation

According to a Marketing Automation Report by the B2B Technology Marketing Community, 53% of B2B marketers are actively using marketing automation today, and another 17% are currently evaluating adopting it into their current strategies. The top 3 benefits marketers are looking to receive from marketing automation are more and better leads, improved marketing productivity, and improved conversion rates.

The right eCommerce platform and correct business practices can turn your brand into a sales juggernaut. We see more and more customers taking the quick dip into the pool of online shopping and services rather than spending time at the malls/retail stores. Smart software and orchestrating sending out relative content will not only help to build a great sales funnel but also lead to ultimate sales conversion.

Key components of marketing automation to driving more sales:

1. Identifying the right amount, and type, of follow up throughout the sales cycle

Not everyone is ready to buy right away. Identify the different stages your buyers go through when determining when to buy, and use that to segment future leads and assign the appropriate type of outreach and message for the audience.

2. Shortening the sales cycle

Through automated nurture and scoring programs marketing can deliver more high quality leads to the sales team at a quicker pace.

3. Focusing on delivering more high-quality leads (vs. high quantity) to sales

Allow sales and marketing to identify key characteristics for high-quality prospects. In addition, look to lead sources that send prospects through at a further point in the sales funnel, such as referrals. Referrals are often higher quality leads because they have been influenced upfront by a trusted source.

4. Integrating cross-sell and upsell strategies to maximize the value of each customer

Revenue opportunities exist after the initial sale and should be part of your overall marketing automation strategy. Utilize dashboards that track customer profiles and activity and implement cross-sell and upsell strategies.

The Auction platform provides marketing and sales tools focused on capitalizing on the highest quality segment of leads—referrals. The platform can stand alone, or integrate with existing marketing automation and/or CRM systems you have in place. It works to expand your direct sales force through building a community of internal and external referrers, incents their activity, and implements cross-sell and upsell strategies appropriate for your audience.

5. Segmenting your Customers

Do you keep track of all the customers that visit your website/online store? Identifying and leveraging your customers is another important thing to do while you work on marketing automation for eCommerce. Remember your business model depends on your target audience. Now, there are several ways to do this based on Demographic factors, Purchase History, Psychographic factors, and Dividing them into Benefit Groups. All of this helps you in personalizing the experience for customers by providing them with more relevant services on one hand and devise clear strategies for the growth of your online business on the other.

7 Tips to improve your SMS marketing campaigns

Ignoring the power of mobile will hold your business back. We’ve talked many times about how consumers these days are living their lives with their cellphones in their hands rather than at their ears. They may not want to talk to your business but they do still want to communicate. But in their own way – by using text messaging. These are the tips that marketers, particularly those who work in performance marketing, must use to improve their SMS marketing for eCommerce this year.

It’s estimated that 4.77 billion people will own a smartphone this year. That’s 2/3 of our current population.

One factor is important to keep in mind and that’s the heavy regulations of SMS marketing. You’ll find yourself in big trouble if you abuse your access to a customer’s private mobile number. So, handle with caution.

Offer incentives to sign up

This one goes with the problem mentioned above. Offer an exclusive incentive that’ll make people feel special and want to sign up for your texts. Tempt your customers with special codes that are only sent to SMS subscribers.

Valuable

Sending an irrelevant or unwanted message to a subscriber can make them feel like you’ve just invaded their personal space. And this is a big no-no. Make sure every message you send them is relevant, necessary and can’t be found elsewhere.

Encourage your customers to act fast

Do this by creating a sense of urgency. A simple expiration date included within the message encourages subscribers to sign up or act faster than they would have otherwise. Anyone who works in performance marketing will understand this sense of urgency, after all, without results they won’t get paid.

Use a shortcode for SMS marketing

Do you want to have a number that is always associated with your SMS messages? Of course, you do. And you can with a shortcode. This is one of those numbers like 14 788 which sends messages from specific companies. They help to make your brand easily identifiable and easy to remember. It also assures your customers signing up to be on the receiving end of your messages that your campaign is trustworthy and committed. And in our world of fake news and cyber hacking, it’s important to appear as legitimate as possible.

Personalized texts

People love personalized messages. And because an SMS immediately feels more personal than an email or direct mail, a personalized message will really get your customers’ attention. Customers will always respond better to messages with their names used. When possible, ask what kind of information they’d like to receive and then send them those messages. They’ll appreciate only receiving the type of messages they want to see.

Always include a call to action

Your message must make it very clear what action you would like your customers to take. This means the SMS needs to end with an indication of the action they should take, options include buying a product or signing up to a newsletter. A link to your website and method for communicating, like a phone number or email address, with you should also be included.

Check your statistics

All of this work is fairly pointless if you don’t check your statistics on a regular basis. This means knowing who opened your messages and who didn’t. The reality is, at least some of your list may no longer be using their numbers. And that means you’re wasting money by sending messages to people who aren’t even looking at them. It’s important then to make an effort to connect with these customers through another channel.

So, you know how to improve your SMS marketing campaign. But do you understand why you should be using this method to communicate with your customers? If not, read our recent article about the benefits of using SMS marketing to your business. It talks all about why SMS communication can and should be your greatest marketing weapon.

5 eCommerce Personalization Examples That Boost Conversions

If you’re not using eCommerce personalization, you’re definitely losing revenue. In the last year, businesses have lost $756bn because of poor personalization.

But if you get it right, you can make huge gains. Gartner predicts a 15% profit boost by 2020 for those who successfully handle personalization in eCommerce.

What is eCommerce Personalization?

eCommerce personalization means showing individualized offers, product recommendations, and other content to your visitors based on their previous actions, demographics, and other personal data.

5 Best eCommerce Personalization Examples

1. Deliver Weather-Sensitive Personalization

The first of our eCommerce personalization examples is from Shop Direct on their Very.co.uk website, and we really like it. As well as showing items to logged-in users based on their previous actions on the site, promotions are weather-sensitive. Here’s one version of the homepage for a sunny day:

And another for a cold one:

2. Recommend Product Categories Based on Browsing Behavior

One of the most common eCommerce personalization examples is from Amazon. When you visit their site and navigate to your personal page, you’ll see categories based on your previous onsite search and browsing behavior. Of course, it’s not perfect, as gifts you shop for will also show up here, but it’s still pretty accurate.

3. Send Personalized Email Based on User Behavior

One way to drive more sales with eCommerce personalization is to continue marketing to visitors even after they leave your site. Amazon does this extremely well, sending follow up emails and personalized newsletters to alert customers to deals on items they’ve seen.

4. Pitch an Upsell at and after the Purchase

Did you know that 75% of customers are more likely to buy based on personalized recommendations? So you can get more sales by recommending products while people are at checkout. In this eCommerce personalization example, Amazon shows products related to what’s in the cart:

5. Show Personalized Offers to Returning Visitors

Finally, some of the best eCommerce personalization examples target shopping cart abandonment by enticing abandoning visitors back to your site.

Since eCommerce sites have an average 69% cart abandonment rate according to Baymard Institute, targeting abandoners is an excellent way to recover revenue.

How to Build an SMS Subscriber List for your eCommerce Site

You need a perfect storm of reputation, revenue, and referrals to whirlwind your business into a success.

In the middle of running your business, maintaining your website, and perfecting your product, it can feel impossible to also find time to connect with clients. But connecting with clients is vital to increasing engagements, and engagements drive revenue.

So what do you do?

You start by gathering a group of customers who keep coming back—and there’s no better way to do that than through an SMS subscriber list.

How to Build SMS Subscriber List

1. Catch customers at your brick-and-mortar register

Customers always have to pass your register before they leave with a purchase—which means you know you’ll always have a chance to catch them.

Display a traditional signup sheet beside the register, or invest in short or long code customers can text to signup and receive a free item at checkout.

2. Add a signup option to your online checkout

It’s not just brick-and-mortars that have checkouts—online customers have to visit a digital register too.

Simply add a form customers can fill out to be included in your list, or offer customers a mini discount for joining. Discounts have been found to speed up a customer’s decision making process by 48%.

3. Display signup forms at conferences

Forms should have their layouts carefully designed to attract the most signups at a conference. Here are some quick tips to help yours stand out in a sea of other booths (these apply to both digital and physical forms).

Use one column instead of two
Eliminate distractions, like unneeded images and extra wording
List out every reward a new subscriber will receive for joining

4. Advertise your subscription on your website

If a customer sees something at least seven times, they’re more likely to take action. That means customers who frequently visit your website are going to notice an ad for your subscription if it stands out enough.

5. Ask existing contacts for referrals

60% of customers will tell their friends and family about your business if they feel loyal to it—all you have to do is ask for the referral.

You can directly ask your most loyal subscribers for referrals, or offer new subscribers gifts and discounts for getting their friends to sign up.

SMS Marketing Best Practices To Grow Your Ecommerce Business

SMS marketing is far from a ground-breaking new concept. While SMS marketing for eCommerce has been a niche channel for some time, we saw more brands capitalizing on this channel last year than ever before.

In fact during the recent holiday shopping season:

Ecommerce brands earned a 14% CTR with SMS
SMS also earned 592% higher order rates than email
We saw 21% more orders coming from SMS vs email
47.7% of omnichannel campaigns involving SMS ended in conversion

5 SMS Best Practices

1. Get Permission

Just like email marketing, it’s important to get explicit permission from your customer for SMS marketing. This is simple enough, as you can add the option of including a phone number with your newsletter subscription field.

Second, don’t abuse the permission granted to you! SMS is intimate, immediate, and overt in getting your customer’s attention. Use your SMS marketing campaigns for time-sensitive and critical information. Overusing this channel is the fastest way to kill it for your customers.

2. Use an SMS Marketing Tool

SMS marketing might get you excited, but before you whip out your phone and start sending manual messages to your customers, know that you should really be using an SMS marketing software for this.

An SMS marketing tool will also afford you important metrics and reporting so you can see exactly how impactful your campaigns are. With that data, you can adjust your campaigns to try different tactics to get the highest ROI possible.

3. Add Value to Your Customer

Before you send your SMS campaign, ask yourself one simple question:

How will this SMS add value to my customer’s life?

If you can’t answer that question, put the phone down. SMS marketing should only be used when you’ve got a good reason.

This is a channel that can burn out very quickly if you don’t know what you’re doing or if you send too many messages too quickly. That’s the quickest way to turn off potential customers.

4. Keep it Short, Sweet, and to the Point

Not only should you keep your SMS campaigns few and far between, but limits on characters and your customers’ attention spans means you need to get to the point, and quickly.

If you have an offer, lead with that. If your message has important information about their order, include it in the message. Always include a link so they can get more detailed information about the offer/update you’ve sent.

5. Personalize Your SMS Marketing Campaigns

While the ultimate goal is to make sure your SMS campaigns are relevant, it’s even better when they’re personalized.

SMS is a more intimate channel, so maintain that closeness with your customer by using their first name, or personalizing your messages. Send offers that are relevant based on location, or previous purchases.

5 Best Shopify SMS Marketing Apps

If you’re looking for a quick and easy way to notify your customers about orders or product updates, then you have to check out these SMS Shopify apps. All of these SMS Marketing apps are designed for sending text messages, and they come with amazing features like triggered messages, reports and analytics, support for international numbers, customizable message templates, and more.

Best SMS Marketing Apps for Shopify

1. SMS + FREE Web Push messages by Firepush

SMS + FREE Web Push messages designed by Firepush is believed to be a must-have app in your Shopify store. It not only sends your customers the SMS to inform them about the orders they’ve made but also encourages them to make more purchases. This app also automated push notifications and SMS messages to attract clients. It helps in reducing abandoned carts by sending them price drops and back in stock messages to encourage them to complete these orders.

2. SMS + FREE Facebook Messenger by Laralancer

To provide the best solution for the Shopify store owners, the SMS + FREE Facebook Messenger was invented with the most useful features. It is a fully automated and customizable app, so the store owners can design their own stores with the best themes. Besides, the SMS + FREE Facebook Messenger app also integrates with multiple tools such as Facebook messenger and SMS notifications on Shopify. Therefore, it can empower your store and attract more customers in different countries.

3. SMSBump SMS Marketing by Isense ltd.

SMSBump SMS Marketing is an excellent assistant tool for all Shopify store administrators to recover abandoned carts and effectively boost sales with SMS messages. With SMS Bump SMS Marketing, you are allowed to configure text automation which is based on specific events in your store. Also, you can create various marketing campaigns in a few seconds and get results tracked, schedule the campaigns, and many more. Furthermore, you are able to customize its look by adding your own subscription form to gather a ton of clients’ contacts. Moreover, this application supports you to track your Shopify discount codes, restrict specific countries to send the messages.

4. Superhuman Checkout Recovery by Savemysales, inc.

Superhuman Checkout Recovery developed by SaveMySales, Inc can aid in recovering the lost sales with one of the most professional teams. In fact, SaveMySales is known as an effective solution to help save the abandoned carts from stopping being sales. The app uses SMS messages to all of the abandoned cart customers to begin conversions and close sales. In addition, you can watch your SMS conversation in real-time and you can track some key metrics such as sales, reach, and order value. Moreover, the app can provide users with phone or text account supports.

5. SMS Notifications by Onjection labs

SMS Notifications, which is created by Onjection Labs, is one of the best apps helps you send SMS to your clients. As they make a purchase, there will be some important information to notify them such as the delivery status or the order cancellation. With this app, you don’t have to waste too much money on undelivered shipments. It provides you with the fastest way to inform your clients via SMS. All information will be transfer simply and immediately. Furthermore, this app informs the customers to know about their abandoned cart and inspires them to recover it by offering recovery SMS. Your abandoned products will be decreased dramatically. This app also shows your sincerity by sending messages to thank your customers for purchasing your items. If there come new orders, it will let your store admins know instantly. Especially, SMS Notifications is completely free for you to install. Experience it as soon as possible.